FAQ

1. How do I care for my plants? 

Each plant requires unique maintenance, however, as a general rule of thumb, water twice a week and keep in a well-lit spot, preferably close to a window.  Always use filtered water or tap water that has been sitting for over 24 hours.  Chlorine in tap water can damage your plants!

Under each plant featured on this website, there is a water and light requirements scale.  This will give you a general idea of how to care for you plant.

Water: 1 (water 1/10-14 days), 2 (water 1/week), 3 (water 1-2/week), 4 (water 2/week), 5 (water 2-3/week)

Light(artificial light), 2 (partial shade), 3 (close to a window), 4 (sun (North), by a window), 5 (full sun (South or East), by a window)  *Note: Direct sunlight is not recommended for any indoor plants.  


2. Do you deliver? 

Yes, Plant Decor offers delivery service within the GTA. Please contact us regarding deliveries outside of our delivery zone (borders of Winston Churchill Blvd., Mississauga, ON in the west, Harmony Rd. North, Oshawa, ON in the east, and Holland St./Queensville Side Rd., Bradford/Queensville in the north.)  Deliveries within the GTA, outside of our delivery zone, may be subject to additional costs.

Depending on stock, delivery may take from next day to a week (we try to get all deliveries done within a few days).  Delivery rates vary by location.  Consult the table below for the delivery rate to your location.  All orders below the minimum purchase for each delivery zone are subject to a $29.99 delivery rate.

Delivery Rates by Postal Code

$0.00

Local Pickup

Pickup from our showroom at 13-8392 Kennedy Road, Markham ON.

$9.95

($29.99 minimum purchase)

L3P, L3R, L3S, L3T, L4B,L6C, L6E, L6G

$14.95

($49.99 minimum purchase)

L4A, L4C, L4E, L4J, L4K, L4S, L6A, L6B, M1S, M1T, M1V, M1W, M1X , M2H, M2J, M2K, M2M, M2N. M2R, M3H, M3I, M3J, M3K, M3M, M3N

$19.95

($69.99 minimum purchase)

L1X, L1Y, L3X, L3Y, L4G, L4H, L4L, M1B, M1C, M1E, M1G, M1H, M1J, M1K, M1L, M1M, M1N, M1P, M1R, M2L, M2P, M3A, M3B, M3C, M4A, M4B, M4C, M4E, M4G, M4H, M4J, M4K, M4L, M4M, M4N, M4P, M4R, M4S, M4T, M4V, M4W, M4X, M4Y, M5A, M5C, M5E, M5G, M5H, M5J, M5K, M5L, M5M, M5N, M5P, M5R, M5T, M5V, M5W, M5X, M6A, M6B, M6C, M6E, M6G, M6H, M6J, M6K, M6L, M6M.M6N, M6P, M6R, M6S, M7A, M7Y, M8V, M8W, M8X, M8Y, M8Z, M9A, M9B, M9L, M9M, M9N, M9P, M9R, M9V, M9W

$24.95

($79.99 minimum purchase)

 

L1S, L1T, L1V, L1W, L1Z, L4T, L4V, L4W, L4X, L4Y, L4Z, L5A, L5E, L5G, L5P, L5S, L5T, L6P, L6R, L6S, L6T, L6V, L6W, L6Z

 


3. When will my plants be delivered?

Depending on the plants ordered, delivery times vary, however, all plants are typically delivered within 7 days of the order date, many within a couple days*.  If you require plants for a specific time or date, feel free to let us know in the "Special Delivery Instructions" and we will do our best to accommodate your requests.  Should a plant be out of stock and require more time, you will be contacted regarding the order.

*Please note that large orders may require a longer processing time. 


4. Is plant food necessary for my plants?

Plant Decor offers plant food as a supplement to all of our plants.  Though plant food is not necessary for plant growth, it is highly recommended to feed your plants a few times throughout the month with an all-purpose indoor plant food.  This ensures that your plants are receiving the nutrients necessary for healthy growth.  Feeding can also produce lusher, greener foliage as well as promote blooming.